FAQ
1. How can I modify or cancel my booking?
You can modify or cancel your booking directly through the confirmation email you received after your purchase. If you encounter any issues, contact us using the form above, and we’ll assist you.
2. How do I receive a refund?
Refunds are processed based on the cancellation policy of the airline or service provider. Please check the terms and conditions of your booking. For additional help, reach out to us with your booking details.
3. What should I do if I didn’t receive my booking confirmation?
If you haven’t received your booking confirmation within 24 hours, check your spam or junk folder. If it’s not there, contact us using the form above, and provide your payment details or transaction ID.
4. How can I contact customer support for urgent matters?
For urgent assistance, you can email us at [support@justflightbooking.com]
5. Are there any hidden fees in my booking?
No, we value transparency. The price you see during checkout is the total amount you’ll pay. Any additional charges are clearly mentioned before you complete your booking.
6. Can I book group flights or special services?
Yes, we can help with group bookings or special services like wheelchair assistance. Contact us via the form above, and include the details of your request.
7. Is my personal information safe?
Absolutely! We use industry-standard encryption to ensure that your personal and payment information is secure. For more details, please read our Privacy Policy.
8. How do I contact you for partnerships or collaborations?
We’d love to collaborate! Use the form above and select “Partnership Inquiry” as the subject. Our team will get back to you shortly.
9. Do you offer support for booking issues outside of business hours?
We strive to respond to all inquiries within 24 hours. For urgent matters, you can email us directly, and we’ll prioritize your request.
10. How do I provide feedback or suggestions?
We value your feedback! Fill out the form above or email us at [feedback@justflightbooking.com], and let us know how we can improve your experience.